Riselab Privacy Policy

Your privacy is important to RiseLab., (RiseLab"). This privacy policy ("Policy") applies to the RiseLab Websites ("Sites") and this Policy explains how your personal information is collected, used, and disclosed by RiseLab.

PERSONAL INFORMATION COLLECTED

We collect information from you in various ways when you use our Site. We may collect personal information you directly provide on our Sites. In addition, we may collect personal information from you offline. Information we may collect includes name, email address, and phone number. In addition, when you visit our Sites some information may be automatically collected. For example, it is standard for your Web browser to automatically send information to every Website you visit including ours. That information includes your computer's Internet Protocol (IP) address, access times, browser type and language, and referring Web site addresses. We may also collect information about your computer's operating system and information about your usage and activity on our Sites. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user-base as a whole.

Web Beacons. We and our third party partners use Web beacons that help us better manage content on our site by informing us what content is effective. Web beacons, also known as gifs, are electronic images that may be used on our Sites or in our emails. A Web beacon may be used on our Web pages to collect information, deliver cookies, count visits, understand usage and campaign effectiveness, or in our emails to tell if an email has been opened and acted upon.

USE OF PERSONAL INFORMATION WE COLLECT

We use your personal information to provide you with services, to operate and improve our Sites, to send you messages, and for other purposes described in this Policy or disclosed to you on our Sites or in connection with our services. For example, we may use the information we collect from you on our Sites:

  • to personalize and improve your experience on our Sites and with our Applications;
  • to respond to comments and questions and provide customer service;
  • to deliver service messages and other services and content you request and to send information related to accounts and services, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • to send you information about new promotions, products, and services offered by RiseLab and our selected partners;
  • to conduct an aggregated analysis of the performance of promotions.

SHARING OF PERSONAL INFORMATION

We use third parties such as a credit card processing company to bill you for services and an email service provider to send out emails on our behalf. When you sign up for our services, we will share the personal information you provide only as necessary for the third party to provide that service.

We do not share your personal information with third parties other than as described above and as follows:

  • with third party vendors, consultants and other service providers ("Service Providers") who are working on our behalf and need access to your information to carry out their work for us;
  • to (a) comply with laws or respond to lawful requests and legal process, (b) to protect the rights and property of RiseLab, our agents, members, and others including to enforce our agreements, policies and terms of use, or (c) in the good faith belief that disclosure is needed to respond to an emergency or protect the personal safety of any person; and
  • in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. In any such event, we will provide notice if your data is transferred and becomes subject to a different privacy policy.

CHOICES ABOUT USE OF YOUR INFORMATION

You may "opt-out" of receiving promotional emails from RiseLab by following the instructions in those emails. You may also send requests relating to promotional messages and your permission for sharing information with third parties for their marketing purposes by emailing info@RiseLab.com. Opt-out requests will not apply to transactional service messages, including messages about your current account with RiseLab and services.

UPDATING AND ACCESSING YOUR PERSONAL INFORMATION

If your personal information changes, we invite you to correct or update your information as soon as possible. You can request changes or access to your information by emailing info@RiseLab.com.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, request that we no longer use your information to provide you services or delete your personal information, contact us at info@RiseLab.com. We will respond to your request to have your personal information deleted within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

LINKS TO OTHER SITES

Our Site includes links to other websites whose privacy practices may differ from those of RiseLab. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

TESTIMONIALS

We post customer testimonials on our website which may contain personally identifiable information. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you wish to request that your testimonial be removed you may do so by emailing us at info@RiseLab.com.

CHANGES TO THIS POLICY

RiseLab reserves the right to modify this policy at any time, effective upon posting of an updated version of this Policy on the website. You are responsible for regularly reviewing this Policy.

QUESTIONS ABOUT THIS POLICY

If you have any questions about this Policy, please contact us at info@RiseLab.com.